| Help with ShimmyShimmy Shopping |
| Is the ShimmyShimmy Site Secure? |
| click here to read about our security |
| The site keeps asking me to log in. |
|
You may not have cookies enabled. When you log in, a session cookie is
created on your computer that indicates you have successfully logged in.
This cookie is set with an expiration time. For each page you visit,
our shopping cart checks for that cookie to determine if you are currently
logged in. If you are, then you simply continue shopping. If you are not,
the shopping cart will prompt you to log in again. Therefore, if you do
not have cookies enabled, the shopping cart cannot determine that you have
already logged in, and each page will prompt you to login again. Please read about how to enable cookies on your computer. |
| The links to the pages showing other colors and styles of a product don't work. |
| You do not have JavaScript enabled on your computer. Please read about how to enable JavaScript. |
| I receive this message when I try to Checkout: "Your order is not large enough to process. It needs to be at least $0.01" |
|
This happens when you shop and add items to your basket as “guest” (i.e.
you are not logged in), and when you do eventually log in, the items in
your guest basket are not transferred to your new, registered user basket.
Thus, after logging in and immediately proceeding to checkout, you are
trying to checkout with an empty basket. That is why you receive an
error—you cannot checkout if you have no items to purchase! To prevent this from happening again, please login before shopping and adding items to your basket. Or, if you do login after adding items to your basket, you will need to shop some more and re-add them to your registered user basket before checking out. |
| I am an international customer and can not register. It keeps telling me to enter a state. |
| You will need to type in a province. This field is right under the drop-down menu of the US and Canadian states. If you do not have a province in your country, then just enter your city again. |